RETURN POLICY

We accept returns only on items purchased directly through Patiofyre via phone, our website, or at a sponsored event. Product(s) can be returned up to 30 days from the original date of shipment. All items must be unused or undamaged, returned in the original packaging and be accompanied by the original receipt. Items must be postmarked within 30 days of shipment date. No refunds will be offered after that time. We do not cover shipping on returns.

After we receive the returned item(s), we will issue a refund to your credit or debit card within 10 business days. If the original form of payment is not available, we will issue a check within 30 days. Both the original and return shipping costs are non-refundable.

If you made your purchase through an authorized Patiofyre Dealer, please contact them directly for information about their return policy.

Please contact us through email at support@patiofyre.com.